Discover a fresh and healthy lifestyle!
When you join the FRESH Healthy Café team, you get to work with the freshest ingredients, the best systems and some of the nicest people in the business. It all starts here!
Job Summary and Mission
This position contributes to Fresh Healthy Café’s success by assisting ownership in providing leadership and showing exceptional customer service in providing customers prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. This position requires assisting ownership in showing leadership, training and continually acts in accordance with Fresh Healthy Cafe guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Fresh Healthy Cafe.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to ownership so that the team can respond as necessary to create a great working environment during each shift.
- Contributes to positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to ownership.
- Delivers exceptional customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Follows Fresh Healthy Cafe operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all staff members during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Shows consistent leadership, Maintains regular and punctual attendance and assist mangers in critical areas such as opening or closing procedures
- Experience with scheduling, ordering and hiring
Summary of Experience
- Prior food service management experience required
Basic Qualifications for Assistant Manager:
- Must be available to work all weekends and work flexible hours that may include early mornings, evenings, nights and/or holidays
- Ability to assist ownership and show leadership by maintaining consistent best practices
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Ability to constructively communicate and delegate required tasks
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Must have reliable transportation
Required Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Ability to delegate tasks and communicate consistently
- Strong interpersonal skills
- Ability to assist ownership with training
- Ability to work as part of a team
- Ability to work every Weekend
- Ability to build productive working relationships team members
Fresh Café Detroit LLC is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity.Fresh Café Detroit LLC will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.